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Tuesday, February 2nd 2016, 9:34am

The Myths about the Patches - Chapter I

Dear players,

Once in a while we find comments in our forums that are related to patches and there are quite some myths and rumors which are kept alive already for years, but are simply wrong.

I like to take the opportunity to shed some light on some of those myths and give you a better understanding how the most publishing contracts work.

Myth number 1 - "gamigo is too stingy to buy a bugfix"
Well, this is far from reality. In fact we never buy any bugfixes, but this is not because we are too "stingy". It is because there are simply no bugfixes that can be bought.
A common publishing contract with an external developer does not work like the license agreement of some Office Suite for example. We also don't buy the next version or upgrade from the developers.

So how do the developers in asia earn their money?
Of course in the very beginning they got a license fee for generally allowing us (the publisher) to publish their game in certain languages and regions, but along with that, we have entered a service contract with those developers.
There are some very few exceptions, but most of our development partners do not earn their money for explicitly providing a certain content or bugfix. They earn their money when the game is successful. Everytime we earn some money from a player, they also earn a little share from that.
So in essence, the developer is also interested in a working game and happy players, and thus they also keep doing their very best to improve the game and get rid of disturbing issues, but in the end it is all about logic and code and there may be some correlations and obstacles making it hard to change even things that look trivial at a first glance.

Patches are like cheese
Think about it as lets say some fast food restaurant. There are hundreds of franchise restaurants out there operated by different owners.

Of course the operator of such restaurant is interested in lots of visitors who like the food they can get there - but the products still come from the licensor and the restaurant owner cannot just change them.
Not because he is unable to put an additional slice of cheese on his burgers, but because the licensor has designed the burger with only one slice of cheese instead of two.

The burger is the same and the cheese is also all the same - and even if the visitors of a certain restaurant cry out for square shaped burgers with double cheese, the restaurant will need to convince the mother company first, that making such burgers is a good idea and all the restaurants out there will benefit from that idea. Only if the restaurant succeeds in that task, it may put a second slice of cheese on those burgers.

Well, we don't have burgers and we are in a much better position, because our contracts have more exclusivity than most of the ones for a burger restaurant, but still it is not our own game and we cannot change things with a snap of the fingers. Many of the changes we like to have can make their way into the games easier than this additional slice of cheese into a burger, but it is always a matter of discussions, convincing people and providing accurate data.

And this is also why we sometimes appear a little taciturn when you ask us about specific things and details - sometimes we simply don't know the answer right away...

What would you like to read?
So far so good... we will present another unexpected truth about patches maybe on another day.

If you like us to comment on a certain topic, please feel free to ask.
No matter what it is - we promise, we will not laugh about it ;)

This is still new to us also, and we are not always sure, if a topic may be interesting or not.
So don't hesitate to start a direct approach and write some lines to your community manager!

Stay tuned for more curiosities and stories!

And until then, I wish you a lot of fun in your favorite game!

Best regards,

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