Kings and Legends Forum

Quoted from "Jarhead_Jesus"

I guess this is one way to get players to stop playing your game... shouldn't be that hard to fix a sign on.... this don't make no sense..

again still cannot log on. same error

sourOG
bastien

You think they are updating Fuerst everyday to tell him what they are doing to fix it? I doubt it, and as he is basically the only line of communication for us and them, there's nobody else to update us. Just have to wait....as always until they tell him some news worth sharing, meanwhile players get bored waiting and might not return even when fixed

Quoted from "ID."

You think they are updating Fuerst everyday to tell him what they are doing to fix it? I doubt it, and as he is basically the only line of communication for us and them, there's nobody else to update us. Just have to wait....as always until they tell him some news worth sharing, meanwhile players get bored waiting and might not return even when fixed

I remember my email password that is tied into the FB acct for KAL.... I was able request a password reset for my account using the email address but still couldn't get in via fb...

SourOG

So I tried to log in to my account using Edge and Firefox, it has the Facebook login problem. I do still have the access to the account on my Chrome since I never log it out. I wouldn't dare to log out at Chrome since that's my only way to still have access to my account.

"During these times, even an update such as "no updates have been received from the devs or IT" will be very much appreciated rather than us constantly trying to log in or pestering them on forum."

I don't think if I write "no news" every day it would help in some way.
This error also affects the volunteer team, so we can understand your frustration.
But like you, we're doomed to wait.

Guys really need something to go by here, its getting quite frustrating and how long this is taking and how in the dark we are about the progress of it all. Please update us on the problem and gives us a hopeful date.

Quoted from "Fuerst_Axolotl"

"During these times, even an update such as "no updates have been received from the devs or IT" will be very much appreciated rather than us constantly trying to log in or pestering them on forum."

I don't think if I write "no news" every day it would help in some way.
This error also affects the volunteer team, so we can understand your frustration.
But like you, we're doomed to wait.

I've checked with someone from another website that requires FB login. Yes, they do have the error too. They still personally do not know the error tho. It's happening everywhere and not only on KaL side.

(Note: I'm not a professional ) What I thought is that, there is a problem with the SDK/API. I was checking and found that the Facebook developers seem to debug the login issues currently(they started on 26th June if I'm not wrong). Hopefully it will be fixed soon

I can't log in via Facebook for 5 days. Please advise me. well thank you

More than a week that there is this bug, i don't understand, we are told nothing I miss my friends
Ok there are are the loginserver from gamigo over facebook due a bug not accessable, ok the problem is identified
But what to do ?!
U must find a solution to the problem !! in the worst case, give them a new account with the cards they lost exp ...idk ?!

I already explained it in the patchnotes/eventlists and the other in this Thread.
Since the 14.06.2020 are the loginserver from gamigo over facebook due a bug not accessable.

More than a week that there is this bug, i don't understand, we are told nothing I miss my friends
Ok there are are the loginserver from gamigo over facebook due a bug not accessable, ok the problem is identified
But what to do ?!
U must find a solution to the problem !! in the worst case, give them a new account with the cards they lost exp ...idk ?!

ye can we just get trasnfer to one so then we wont have the error at all but also any new commers try to use facebook login like us wont beable too

We have already submitted the question to our superiors.
However, the technical feasibility must be clarified.

true but atleast we could play tho it make alot happy and as well not quit the game

Quoted from "[CM]Collector"

Can you guys, share your game version and server please? As well as some screenshots of the message you receive, specifically in English!

when they think to solve the FB problem, my guild mates can't login, this is already taking too long

In terms of logging in to FB, it's not KaL's fault. It's Facebook's because the error is on their API/SDK side.

However, they might be doing another way to transfer their FB account to their local account but I don't think they will do it that fast as they need to do trial and error as this process must not have any problem or else it will create more issues.