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  • "DonaldTrump" is male

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Date of registration: May 30th 2017

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21

Wednesday, September 27th 2017, 12:06pm

We're aware of this issue, and it will be addressed.
Ok tks. Hope you can do something quick, because all my future plans with that gold, are screwed, because of this issue/bug. I counting with that extra gold. :thumbdown:
“Do not meddle in the affairs of wizards, for they are subtle and quick to anger.” J.R.R. Tolkien
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Date of registration: May 2nd 2016

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22

Wednesday, September 27th 2017, 1:58pm

The diary is never set in stone, they make that very clear and they will tell you when rewards are sent.


We are talking about a recharge event where people spent Real Life Money to get a reward, and then it's kinda unfair to "oh well, it's not set in stone, thanks for yo money".
7 days bonus gold costs money, and some people recharged for that event. The reclaim period is 7 days, so they need to leave it running for the full period, not stop after 3 and then poof.
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Zidane

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23

Friday, September 29th 2017, 4:38am

Update: Our Product Manager is on the case. :thumbup:

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  • "MyNameJeff_S5" is male

Posts: 48

Date of registration: May 17th 2016

Location: Playing KAL many hours a day :D

Occupation: 24/7 KAL what else?

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24

Friday, September 29th 2017, 5:55am

i think generally the case for the 7 days gold investment bonus etc is at very last day of event if you buy investment gold you got the remaining 6 days after because of the event states you should purchase the gold investment by X date i think thats how it goes then after you get 6 days to reclaim and if its not the case this should be in place because if you purchase the gold investment you should be allowe4d to reclaim 6 days after the purchased gold investment or recharge gold investment etc

MyNameJeff (S5) Azrael (Real Jeff)
Happy to help in game if anyone needs help feel free to ask.
Enjoy your day :)
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25

Friday, September 29th 2017, 3:08pm

Sundae reward !!!!!!!!!!

I do not understand when the rewards for the first two weekends have been properly dispatched.

why are not there yet 2 more weekends ?.


players have completed the tasks for several hours and it takes you to send a reward for 14 days ...

I really do not understand.


Lord Voldemort returns :evil:

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Parabellum

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26

Friday, September 29th 2017, 3:16pm

Perhaps when the reason is made public you will understand. The rewards are in the process being sent out and nobody has lost anything but a little patience.

:star: Parabellum :star:
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27

Friday, September 29th 2017, 3:22pm

I did not mean it wrong, I know there will be a problem, but at least the player to inform would be good :-) ..

but thanks for the answer


Lord Voldemort returns :evil:

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Parabellum

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28

Friday, September 29th 2017, 3:27pm

i agree, but the news is not mine to tell. I also agree that the delay was unfortunate and annoying, but rest assured your rewards are on the way :)

:star: Parabellum :star:
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Kaynie

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29

Friday, September 29th 2017, 3:35pm

Merge soon? You guys were busy preparing right? :D

Jokes aside, I hope nothing bad happened to any of you and that the delay is related to something positive.

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  • "Tripp1000_" is male

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30

Friday, September 29th 2017, 6:05pm

Will there be compensation for the delay? :whistling:

Alenka is the bomb :heart: :heart: :heart: :heart:
[System] Tripp1000_ ended LOLuDied's 18 win-streak!
[System] Tripp1000_ ended TheGrimReaper's 9 win-streak!
[System] Tripp1000_ ended DiGimon's 12 win-streak!
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31

Friday, September 29th 2017, 6:12pm

Compensation is not needed. But I believe something will come :-D









Lord Vodlemort return :evil:

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Dragon

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32

Friday, September 29th 2017, 7:30pm

Hope everything is alright! Arches good? No worries about the delay, take your time.

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These Heaux

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33

Saturday, September 30th 2017, 12:10am

Perhaps when the reason is made public you will understand. The rewards are in the process being sent out and nobody has lost anything but a little patience.


New Community Manager?
#NoJusticeForCheaters



why the hack can't we all take a birthdayparty for german players or english? when i have a friend in english is he not say happy birthday to me because of differnt birthdays?


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  • "Tripp1000_" is male

Posts: 32

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34

Sunday, October 1st 2017, 3:32pm

Any update on the rewards yet?

Alenka is the bomb :heart: :heart: :heart: :heart:
[System] Tripp1000_ ended LOLuDied's 18 win-streak!
[System] Tripp1000_ ended TheGrimReaper's 9 win-streak!
[System] Tripp1000_ ended DiGimon's 12 win-streak!
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  • "RandomNub" is male

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35

Sunday, October 1st 2017, 3:47pm

GIVE US OUR THINGS or he will tripp up and i cannot witness this again it destroyed me seeing tripp tripp over :(

http://prntscr.com/elw8aa did i just get stronger with anyu? :rolleyes:
put up a fight for what you love! :love:
https://www.youtube.com/watch?v=j3sRdbaMwgk ;)
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Kaynie

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36

Sunday, October 1st 2017, 3:49pm

i agree, but the news is not mine to tell. I also agree that the delay was unfortunate and annoying, but rest assured your rewards are on the way :)


must be a very long way.
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These Heaux

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37

Sunday, October 1st 2017, 4:33pm

Hope theres compensation over this bug issue that its been 4 days now! >:(

#NoJusticeForCheaters



why the hack can't we all take a birthdayparty for german players or english? when i have a friend in english is he not say happy birthday to me because of differnt birthdays?


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Dragon

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38

Sunday, October 1st 2017, 5:10pm

Not sure why you guys are in such rush. Para already said reward is on the way, obviously the delay is due to an issue with Arches/GM tool, hopefully she's okay that's the most important thing. Keep yourself busy with other activities, there is so much to do in life than staring at your screen.

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Kaynie

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39

Sunday, October 1st 2017, 6:06pm

Not sure why you guys are in such rush. Para already said reward is on the way, obviously the delay is due to an issue with Arches/GM tool, hopefully she's okay that's the most important thing. Keep yourself busy with other activities, there is so much to do in life than staring at your screen.


rush? he stated its on the way, but 48 hours its still not there, its clear he lied to the community about it. I don't have a problem with the delay and I understand that there are more important things, but lying to your community is still not acceptable. He could just be honest and say it will take a bit more time.

This post has been edited 1 times, last edit by "Kaynie" (Oct 1st 2017, 6:40pm)

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ID.

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Date of registration: Mar 12th 2017

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40

Sunday, October 1st 2017, 7:12pm

Doubt he was lying, there probably was another mystery problem/reason as to why they weren't sent out when they expected them to be.

benefit of the doubt :thumbup:

Come on Wilfried Bony
Score some goals for Swansea
We'll go wild wild wild
Wild wild wild
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