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  • "\( •_•)_†" started this thread

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1

Monday, July 17th 2017, 8:28pm

Very Displeased with Kal Support

I know they have their hands full, but I organized my problem very neatly.


Added everything, it should of been a quick resolving ticket but for some reason it got put off.


So you can tell Dema that this customer is very displeased with the Support Side of Gamigo.

#NoJusticeForCheaters
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iArches

Community Manager

  • "iArches" is female

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Date of registration: Mar 1st 2017

Location: USA

Occupation: Community Manager

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2

Monday, July 17th 2017, 9:57pm

Sorry to hear that you aren't happy,

But you are not the only customer in need of support nor the only ticket I assure you this. Just be patient and they will resolve your problem soon :)

:heart: iArches :heart:
Community Manager EN
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  • "\( •_•)_†" started this thread

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Monday, July 17th 2017, 10:01pm

It was seen 1 week ago. I have been patient. So now I am annoyed that this issue is not being taken serious.

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Tuesday, July 18th 2017, 11:09am

My saddle is waiting for a fix over a year now.
Yesterday sent pm re gift frags and got response today.
Probably support is hopeless if devs are involved and good if they aren't.

I wonder how patient I have to be in the 1st case.
Anyone waiting longer than that for a fix?

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5

Tuesday, July 18th 2017, 5:22pm

im waiting almost 2 years for my supremacy rewards

still nothing they come we cant find the bug even send timezone this happen 2 times.

send several screen shots im sick of support so dont count on support.

forum moderators kinda make kal staff look good, but support shows how bad it is.

they should hire new staff for support instead og forum. who actualy care about players they even care u recharged for it still nothing a mate of mine in the game also qwuit game because recharged 50k for awaken calsite 2 years back, still got nothing so quit game was vip 10 player.

that u way u loose good players.

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