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Demadrend

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  • "Demadrend" is male

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Date of registration: Dec 9th 2015

Location: Berlin

Occupation: Producer - Kings And Legends / War2 Glory

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21

Wednesday, March 29th 2017, 2:18pm

It is being looked into. It fell off my radar with all the maintenance stuff to take care of, but I have taken a look at our pricing matrix.

:D Demadrend :D
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Kaynie

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22

Wednesday, March 29th 2017, 4:25pm

I hope its on your radar again then.
If you decide to not change the prices or cant change them for whatever reason, would it be possible to change my Shop to GBP? Will it change it manually, if I delete my cookies and log in via UK proxy?

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Vengeance

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23

Wednesday, March 29th 2017, 5:12pm

probably kaynie ahahahahaha

Terror
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BigPwnD

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24

Sunday, April 9th 2017, 2:18pm

Bumppppp, what's there to look at, my calculation already shows the discrepancy in your matrix.

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Vengeance

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25

Sunday, April 9th 2017, 5:32pm

Screenshot by Lightshot

yep our prices still the same, havn't got higher

people with $ paying $50 more for 100g less than us brits are, its stupidly unfair
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BigPwnD

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26

Sunday, April 9th 2017, 5:48pm

Not sure why it's so hard to make all currrency the same rate. it's simple math to have a set rate and convert it to USD, GBP, EUR and etc.

This post has been edited 1 times, last edit by "BigPwnD" (Apr 9th 2017, 6:55pm)

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Vengeance

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27

Sunday, April 9th 2017, 7:13pm

yup, its actually sad they cant do it to help community

whilse this is being fixed, can there be a voucher giving N% off made for all people using $ etc that makes the price fair for them

Terror
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Kaynie

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28

Tuesday, April 11th 2017, 10:43pm

Any news?

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Vengeance

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29

Tuesday, April 11th 2017, 10:53pm

if your struggling to change it, give them a voucher that only works for them (NOT GBP) that will last till u fix...

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Kaynie

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30

Tuesday, May 9th 2017, 11:22am

Monthly bump :)

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Dragon

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31

Tuesday, May 9th 2017, 1:40pm

Bum. 10 weekks and going strong!

***** better have my money.

This post has been edited 2 times, last edit by "Dragon" (May 11th 2017, 5:17pm)

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Kaynie

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32

Friday, May 12th 2017, 8:06pm

Thank you Demadrend! <3 :)
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Dragon

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33

Friday, May 12th 2017, 9:35pm

Thanks for what 8|

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Vengeance

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34

Friday, May 12th 2017, 9:41pm

he has either fixed it, or is working on fixing it. i was helping him earlier

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Dragon

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35

Saturday, May 13th 2017, 12:17am

Great update to amend the poor exchange rate, just curious why rate doesn't match across the board. Is there any comps for players that charged US/EUR. Based on my calculation i'v lost out about 40k in gold from the past rate.

77.50g/1$
77.06g/1$ after EUR -> USD 1$=.917 Eur.

This post has been edited 1 times, last edit by "Dragon" (May 13th 2017, 12:25am)

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  • "MyNameJeff_S5" is male

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Location: Playing KAL many hours a day :D

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36

Sunday, May 14th 2017, 6:04am

Brexiting britains get more gold for less money.

14550g = 149,99£

14000g = 199,99€

149,99£ = ~175€

Reduce the Euro prices or raise the Gold amounts for Euros please. Or give us back the old shop and let us choose the currency we wanna use.
I couldnt agree more i miss the old shop and for people choosing the currency etc i remember being able to afford to recharge consistently back then and i would always get like at least 9k gold each time consistently but nowadays my recharge money doesnt go as far as it did back then the value all changed when it went under new management everything changed and i had to pay extra and all and the only reply that kal would probably say back to me saying that is thats because you were paying AUD and yeah that might be true but when they were taking my money when i bought gold multiple times it was always in AUD from my end then they changed it and added a hefty chunk onto it i would be consistently recharging but due to this fact and other factors i havent been all that happy for value hence why i dont recharge much unless kal convince me to recharge id like to be recharging more regularly but with the conversion rates been added on to price not getting as much value as before. i think i have to pay about $40 AUD extra or so to get the same amount of gold what i used to get (regularly) which is bit unfair due to the fact that i was able to pay $40 less and get 9k gold roughly or so each recharge
MyNameJeff (S5) Azrael (Real Jeff)
Happy to help in game if anyone needs help feel free to ask.
Enjoy your day :)
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  • "NoTheTerror" is male

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37

Sunday, May 14th 2017, 2:22pm

Pricing matrix is off...the 75 USD is only 1k over the 50 USD one not in proportion.
25 USD is 1700
50 USD is 3490 double + a little bonus
75 USD is 4430 this should be 3490+1700+90= 5280
99 USD is 7220 and this is right in proportion

The 120 value was nice cause it didn't require a second recharge point for the 8k Gold Bonus Cards

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iArches

Community Manager

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38

Thursday, May 18th 2017, 12:29am

Great update to amend the poor exchange rate, just curious why rate doesn't match across the board. Is there any comps for players that charged US/EUR. Based on my calculation i'v lost out about 40k in gold from the past rate.
There won't be any compensation. Currency always fluctuates, it just wasn't updated in a long while. Sorry :(
the 75 USD is only 1k over the 50 USD one not in proportion.
Thank you to bringing to attention, I will bring it to discussion tomorrow with the team!
:heart: iArches :heart:
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39

Thursday, May 18th 2017, 12:33am

In topic yes fix their diffrent currency problem ;(

This post has been edited 1 times, last edit by "iArches" (May 18th 2017, 2:52am) with the following reason: Removed insinuation of sanction.

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Dragon

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40

Thursday, May 18th 2017, 2:29am

Great update to amend the poor exchange rate, just curious why rate doesn't match across the board. Is there any comps for players that charged US/EUR. Based on my calculation i'v lost out about 40k in gold from the past rate.
There won't be any compensation. Currency always fluctuates, it just wasn't updated in a long while. Sorry :(
the 75 USD is only 1k over the 50 USD one not in proportion.
Thank you to bringing to attention, I will bring it to discussion tomorrow with the team!


Correct, currency always fluctuates but when we talk about the time frame it took kal team to amend it, it's quite disapointing considering it took a whole year to make the adjustment. That's alot of gold... at 18% gold discrepancy so my 400k+ gold recharge in that year i lost 72k.

Yes, you guys don't have to give out comp or do any events. It's really about the kind gesture to show thanks for supporting the game and hope we continue to grow. Looks like that went out the window.

This post has been edited 2 times, last edit by "Dragon" (May 18th 2017, 2:39am)

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