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1

Tuesday, June 7th 2016, 7:45am

Arrogance+charge

would like to know if players that recharged saturday and sunday for arrogance are entitled to get some balls from recharge since it was still up on monday. so while some players get 2 for 1 deal others dont. would kinda be unfair if we didnt ;(

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Kaynie

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Tuesday, June 7th 2016, 7:48am

That would be really great. Everyone should get the same for his bucks :/ pretty please dema and lilp! :panda:;(

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Tuesday, June 7th 2016, 8:38am

I would like to support this thread, eventho I recharged yesterday, and got the balls (and Arrogance).
I know it all happened by mistake, but it would literally cost you nothing to send the balls to everyone who recharched for Arrogance during the weekend. We all know that recharge events end on Mondays 10:00 am, and if we knew that Arrogance would be here even after 10, everyone would have recharged after 10 ofc. I don't want to blame anyone, so please, don't take my post as attacking you, but as a support to all the sad customers. :(

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Fang

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4

Tuesday, June 7th 2016, 10:10am

I support this thread!



[Battle] Kaynie-s5: i got no real life
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Lilpwnd

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5

Tuesday, June 7th 2016, 10:35am

I'm sorry to say that but nothing like this will happen...

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6

Tuesday, June 7th 2016, 10:36am

then take away the balls from the players that charged monday

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Kaynie

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7

Tuesday, June 7th 2016, 10:40am

Is it possible to refund the recharge then? I still have the card and haven't touched the gold, my VIP level hasn't changed through it either.

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Lilpwnd

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Tuesday, June 7th 2016, 10:51am

No, it's not possible to get refund.

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9

Tuesday, June 7th 2016, 10:51am

Come on come on take it easy , we all understand it would have been way more fair if everyone got the balls or didn't got the balls
But this was a misstake and misstakes make us human lets hope they keep this in mind and next time do it correctly
And yes i do understand the irritated / annoyed feelings of our fellow whales who didn't get the balls
But please be kind the company has also humans and humans make misstake

Patience is the key to victory ! :rolleyes:
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10

Tuesday, June 7th 2016, 10:53am

UMmmm........ i think we are being kind. we have not CUSSED at them...........YET!!! :whistling::D

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11

Tuesday, June 7th 2016, 10:55am

***********THREAD CLOSED****************. nothing can be done about this-DEMADREND

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Tuesday, June 7th 2016, 10:58am

I don't complain about mistakes happening. As you said it's human and can happen, I totally understand that. I am just disappointed that they don't even try to find a fair solution, I don't think it's fair that some ppl get more for their money then others. And if you think about it, the ppl that get more now are even the ppl who didn't had done the event in the first place, if the mistake wouldn't had occurred. So now willing supporters of the game get worse treatment then ppl who jumped on an unsupposed deal that just got possible through some mistake, sounds totally fair right? It wouldn't harm them at all, to show some good will and keep their customers happy... :thumbdown:

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Tabula_Rasa (07.06.2016), Vengeance (07.06.2016)

  • "Horsewhisperer" is male
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13

Tuesday, June 7th 2016, 11:09am

I really agree with the point that there are way more fair solutions like giving everyone the balls or noone the balls
But sadly this occured and sadly this happened i really understand the way you explain it and it would have been a good sign if they would make all the people who recharged havé the same but as i hear from lilpwnd this is sadly not possible
So only thing we can hope is that OR next time they put the recharge event same time as balls event or not make this misstake again

Patience is the key to victory ! :rolleyes:
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Tuesday, June 7th 2016, 11:11am

It's sad that people who "abused" the mistake got more for their money than those who recharged rightaway. :(

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Sol1d

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15

Tuesday, June 7th 2016, 2:41pm

Try paying Australian dollars when recharging and feel the real pain.

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Dota2pro

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16

Tuesday, June 7th 2016, 5:50pm

Guys nothing can be done. Up Shut and listen.

How many times does a mod have to tell you?

Midane - On all the time, but cant host events. hue hue hue idk how i got this position.


Hire new GMs for English servers. Some just afk on forums all day and never host events.
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Fang

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17

Tuesday, June 7th 2016, 6:21pm

I think they have sent some sort of comp to people now! Have a look. im happy with it considering they could of chosen to do nothing. Thank you!



[Battle] Kaynie-s5: i got no real life
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Kaynie

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18

Tuesday, June 7th 2016, 7:00pm

What did you get? I got nothing :x

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19

Tuesday, June 7th 2016, 9:42pm

Well if you weren't so ARROGANT and waited to recharge you would've gotten the balls.

:D:D:D:D:D:D:D:D:D:D:D:D:D

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Hydra

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20

Tuesday, June 7th 2016, 10:01pm

The event did say end on June 10.

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