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  • "xdesiondash" is male
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Sunday, June 5th 2016, 10:13pm

Weard Things

hey guys can someone help me...support doesnt responding(as usually)... my problem is when i come home from work i wanted to login on KAL when i wrote my mail and a password it said its not correct...firstly i thought i forgot my pass even i didnt...then i went to opera browser where did my account already be logged on the game... when i press play there it throwed me to german site of kal... again on play went to english and over again...then i tried to change my password and it wroted me mail doesnt exist... wtf?

i am asking you now guys:
did someone of you faced this problem?
how to fix it?
tnx :)

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  • "Horsewhisperer" is male
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Sunday, June 5th 2016, 10:19pm

I would like to give u the following advises
1: clear cache because sometimes it seems to be working
2: make sure and control if u putted everything correctly
3: try the i forgot my pass fill in your name and if it exist it will give u possibility to change pass
4: try to ask support , make sure you have the ticket number and ask demadrend or lilpwned or gm to help you can do this by private message or post here possibly they watch (in weekend you will have to wait till monday)

I hope this helped u a bit
Yours sincerely
Horsewhisperer

Patience is the key to victory ! :rolleyes:
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  • "xdesiondash" is male
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Sunday, June 5th 2016, 10:26pm

i did all of these but its still same it write to me when i try to change pass there is no account

This post has been edited 1 times, last edit by "xdesiondash" (Jun 5th 2016, 11:02pm)

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Sunday, June 5th 2016, 11:16pm

Hmm thats really strange , i would really advise u to try to contact support
In case they don't reply send ticketnumber on forumthread or private message lilpwnd or demadrend
I hope it will be solved soon for u
Yours sincerely
Horsewhisperer

Patience is the key to victory ! :rolleyes:
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  • "Cyber662" is male

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Monday, June 6th 2016, 6:56am

Yeah, contacting support is really hard btw, I suggested for the new Aeria will handle support, how bout that?

:love: So, this is my love story. I hope she would be mine, and her name is Angie. :love:
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Monday, June 6th 2016, 9:31am

Cyber as far as i read the merge of the 2 companys doesn't really change that , i read that gamigo will be the main gameboss , they are only sharing gameideas etc but further it will not really change a lot
Also i read that gamigo is the leading factor in the merge as i read (but i would advise u to read gamigo and aeria merge Q&A)
There you will find more answers according the merge and if you don't see answer there try asking there this is the link to that thread Gamigo & Aeria Games: Q&A
Yours sincerely
Horsewhisperer
Patience is the key to victory ! :rolleyes:

This post has been edited 1 times, last edit by "Horsewhisperer" (Jun 6th 2016, 9:47am)

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Lilpwnd

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Monday, June 6th 2016, 3:27pm

As far as I can see you was even logged in today Cummando.

Edit. Ok now I also see that you indeed was banned and that support gave you explanation for this. You should have read it already.

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  • "xdesiondash" is male
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Monday, June 6th 2016, 4:09pm

As far as I can see you was even logged in today Cummando.

Edit. Ok now I also see that you indeed was banned and that support gave you explanation for this. You should have read it already.
yeah i got it today ... it was weard because 3 days no response but its ok now
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Hydra

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Monday, June 6th 2016, 4:12pm

Is everyone getting permanent ban for multiple accounts?

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Lilpwnd

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Monday, June 6th 2016, 4:13pm

3 days of no response from who? Support?
I can see that they explained you the reason of your account suspension, so probably that's why they didn't answer because it was already explained. Another thing is that you just might send it in wrong time, before weekend. They didn't had time to answer you.

Hydra, if you are breaching the game rules and you getting reported - you can expect that something like this will happen.

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Hydra

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Monday, June 6th 2016, 4:20pm

Thanks for the clarification. Can you also advise on ban terms. There are like 3 day, 7 day and perm which ban correspond with what ban?


I only play one account so I'm safe :P

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Lilpwnd

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Monday, June 6th 2016, 4:25pm

Excuse me? I don't understand what you mean.

Hydra, this info is internal. Support is always explaining everything when it comes to situation like this.

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  • "xdesiondash" is male
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Monday, June 6th 2016, 4:26pm

lol i can call my forum account how i want

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  • "xdesiondash" is male
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Monday, June 6th 2016, 4:30pm

i have no clue what u talking about

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  • "NaNaNaNaConor" is male

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Monday, June 6th 2016, 4:32pm

So this is how KAL's ends...

Everyone is reported for multiple account sharing and boom, no one left to play!

The end is here!

The Truth Shall Set You Free!

It's Better To Say Nothing, Than Say Something You'll Regret!
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  • "xdesiondash" is male
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Monday, June 6th 2016, 4:42pm

So this is how KAL's ends...

Everyone is reported for multiple account sharing and boom, no one left to play!

The end is here!

So this is how KAL's ends...

Everyone is reported for multiple account sharing and boom, no one left to play!

The end is here!
players who have 4 and more accounts didnt got banned, didnt even punished so no worry conor end isnt even close
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