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iceboob

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Date of registration: Dec 9th 2015

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Wednesday, December 16th 2015, 5:59pm

GM'S please read

hey guys sorry about this, but can you look at the support mail i sent in yesturday as soon as possible please, its quite urgent and i would like the issue resolved as soon as possible please.

i havnt received an email back yet so i dont have a ticket number, but the subject reads, 'accidental recharge'

please please please, its close to chrismas and money is involved :/

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Kaynie

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Wednesday, December 16th 2015, 6:38pm

how do you accidentally recharge? You recharged on wrong Server? Then they will have to close the Charakter there. If you recharged on someone else account I think there is no way to get the money back.

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iceboob

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Date of registration: Dec 9th 2015

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3

Wednesday, December 16th 2015, 7:06pm

i recharged on my brothers email but on a server he doesnt have an account by mistake, he was having proble seeing events, so he logged in on my computer to see if he could see them there(he could so he left and went on his own computer again), 30 mins later i went to do recharge, but he didnt log out, he just closed the page, and it recharged his server 1 character instead of mine :/

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Mythremi

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Wednesday, December 16th 2015, 7:39pm

Lol how unfortunate. How much did you recharge?

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Wednesday, December 16th 2015, 8:43pm

ill get them to take a look when they are in tomorrow morning. Make sure he doesn't use any of the gold or anything he got as bonus i.e. investment or using any of the horse hair chests.

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iceboob

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6

Thursday, December 17th 2015, 8:50pm

thanks nerazim and he hasnt actually done any tutorial on server 1 so its as if you where starting a brand new character still

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