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  • "mikes02" started this thread

Posts: 66

Date of registration: Jan 9th 2017

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1

Sunday, January 21st 2018, 7:57pm

Problem with login to game

Looks like ppl cant acces game again.

Its really not many things what u can do in this game at this phase. One of things is GSD.


Its begin frustrating. Players on server 17 was not able play 3 of last 4 GSD. Its 3 gsd bugged in last 4 weeks for us.

Can you guys please do something with it finaly? U losing player base whiche is already small. Can u give us server stable least for month?

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Posts: 26

Date of registration: May 13th 2016

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2

Sunday, January 21st 2018, 7:57pm

Now login problem

and again the problem, i can not log in to the game. Another gs missed...

This post has been edited 1 times, last edit by "Athallwolf" (Jan 21st 2018, 8:03pm)

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Date of registration: May 13th 2016

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3

Sunday, January 21st 2018, 7:59pm

Ah wtf?

I'm trying to get to the log in page but apparently the game dont want me or the programmers are drunk?


301 Moved Permanently

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MENJUVE

Common

Posts: 8

Date of registration: Dec 5th 2016

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4

Sunday, January 21st 2018, 8:01pm

yes same s.12 GS is missed again

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Dragon

Legendary

  • "Dragon" is female

Posts: 1,101

Date of registration: Jan 26th 2016

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5

Sunday, January 21st 2018, 8:03pm

Comp Comp comp. woooooooooooooo

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_Sauron_

Common

  • "_Sauron_" is male

Posts: 2

Date of registration: May 13th 2016

Location: Hrvatska

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6

Sunday, January 21st 2018, 8:03pm

wtf is with this game......................

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Date of registration: Jan 7th 2017

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7

Sunday, January 21st 2018, 8:04pm

no use giving comps especially without thinking what we miss
just fix this game pls

LE :thumbup:
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Date of registration: Sep 8th 2017

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8

Sunday, January 21st 2018, 8:13pm

the only one who does anything about this game is Para.


I can not sign in before GS.


3/4 GS off - really bad man management.

we do not want compensation. we want the server to work properly.


Do not be surprised if the player ends. every weekend a problem

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APANSAS

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9

Sunday, January 21st 2018, 8:18pm

same s.15

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  • "Kaynka" is female
  • "Kaynka" has been banned

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Date of registration: Nov 16th 2017

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10

Sunday, January 21st 2018, 8:23pm

Your site is down again, if someone log out now, not able to log in !

Chrome: ERR_CONNECTION_RESET

Maxthon: (net::ERR_CONNECTION_RESET)

Firefox just keeps buffering LOL it says ,,your connection is not secure'', did you forgot to buy stupid certificate again ? :sleeping:
When the world is ever changing
Light a candle in the dark
There's a source of inspiration in the air
Let the magic dry your tears and heal your heart

This post has been edited 2 times, last edit by "Kaynka" (Jan 21st 2018, 9:39pm)

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  • "nameless44" is male

Posts: 81

Date of registration: Nov 27th 2016

Location: the netherlands

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11

Sunday, January 21st 2018, 8:27pm

Game froze in the middle of GS now , doesnt load game anymore :(

nameless44

s-16 Judgement
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  • "mikes02" started this thread

Posts: 66

Date of registration: Jan 9th 2017

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12

Sunday, January 21st 2018, 8:28pm

Few ppl successfully loged to game but taked them 40 min of trying

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  • "Alenie" is female
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Date of registration: Jan 14th 2018

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13

Sunday, January 21st 2018, 8:47pm

Game is back...
Still what the hell are you doing with this game ?! Half of team missed here GuildShowdown, cos of this :sleeping:
Dashing through the snow, in a one-horse open sleigh
O'er the fields we go, laughing all the way
Bells on bob-tail ring, making spirits bright
What fun it is to ride and sing a sleighing song tonight

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Parabellum

Game Master

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14

Sunday, January 21st 2018, 9:05pm

If this happened to all servers it sounds more like a networking issue than a coding issue. I have messaged Dema and informed him that GS was affected.

:star: Parabellum :star:
Game Admin EN
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These Heaux

Legendary

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15

Sunday, January 21st 2018, 9:06pm

i didnt see any issues here/


You guys sure you are playing the correct game?

Midane - On all the time, but cant host events. hue hue hue idk how i got this position.


Hire new GMs for English servers. Some just afk on forums all day and never host events.
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  • "Kaynka" is female
  • "Kaynka" has been banned

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16

Sunday, January 21st 2018, 9:34pm

You didn't saw any issues, cos you were whole time in game during them, you didn't disconnect or log out, so all was fine for you. Other unlucky ones experienced game screen freeze and disabilty to log in back to game :love:
When the world is ever changing
Light a candle in the dark
There's a source of inspiration in the air
Let the magic dry your tears and heal your heart
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  • "mikes02" started this thread

Posts: 66

Date of registration: Jan 9th 2017

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17

Sunday, January 21st 2018, 9:41pm

i didnt see any issues here/


You guys sure you are playing the correct game?



Please maybe instead of trolling every post we made just try logout and log back now. Least for facebook users dont work again.
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These Heaux

Legendary

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18

Sunday, January 21st 2018, 9:43pm

Hey i done all this logging out. Even signed out. I aint seeing these issues. Maybe some of yall got some crappy internet cafe wifi? Every think of that? No! you just wanna blame kal everytime. Shame on you.
Midane - On all the time, but cant host events. hue hue hue idk how i got this position.


Hire new GMs for English servers. Some just afk on forums all day and never host events.
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  • "Alenie" is female
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Date of registration: Jan 14th 2018

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19

Sunday, January 21st 2018, 9:48pm

Oh yeah, we had full team 2 at cluster 5 at round 1 and round 2 and half of team was gone for no reason at all at round 3, sureee :sleeping:
Dashing through the snow, in a one-horse open sleigh
O'er the fields we go, laughing all the way
Bells on bob-tail ring, making spirits bright
What fun it is to ride and sing a sleighing song tonight

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Demadrend

Product Manager

  • "Demadrend" is male

Posts: 345

Date of registration: Dec 9th 2015

Location: Berlin

Occupation: Producer - Kings And Legends / War2 Glory

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20

Monday, January 22nd 2018, 11:03am

Hello,

The Game servers never went offline but the Product Page (kal.com) as well as facebook app were unavailable in two short periods yesterday evening.

The cause of the problem was identified as the Facebook app of the game generating super big logfiles and data dumps. These rapidly filled up the HDD and caused the webservers to crash.

After a quick clean of some of the old logfiles, we could get the pages and logins working again.

Today, our IT engineering team will begin investigating why these huge files are being generated and work to optimise them. A log rogation will also be implemented to ensure the HDD doesn't get critical full every month and causes similar problems.

Unfortunately, this was an 'avoidable' problem and shouldn't have occurred, but hopefully the awareness of the issue and steps taken to curtail it will ensure it doesn't happen again (natually...something else will :whistling: )

Anyway, just wanted to leave a comment and some transparency about what happened.

:D Demadrend :D
Product Manager
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