You are not logged in.

  • "glingsta" started this thread

Posts: 202

Date of registration: Dec 13th 2015

  • Send private message

1

Tuesday, August 23rd 2016, 12:26am

how long to wait for my card from recharge?

i did recharge a while ago
got nothing a few day later they send me the gold

but now still waiting for ages for my recharge card wrath and my goodies.

also any update on getting the my blackopal fragments 2 times of 2 times bug i dont even care for the fodders from bug was gone but no growth
for fodders and blackopal fragments still waiting for months.

it working on my nerve now too much lack of support. dont like to wait again and again over 6 months and still nothing.

and ofcourse the card if i wait too long the card worth nothing. later in game.

but some things u can offer peeps like loosing in chaotic waste u give the next day free tickets to them.

So most people in support only care about few players?

  • Go to the top of the page
  • Activate Facebook

Posts: 42

Date of registration: Jun 8th 2016

Thanks: 2

  • Send private message

2

Wednesday, August 24th 2016, 8:41am

Try sending a PM to one of the moderators. Include details as dates, events, in game name and server you play on.

  • Go to the top of the page
  • Activate Facebook

  • "glingsta" started this thread

Posts: 202

Date of registration: Dec 13th 2015

  • Send private message

3

Wednesday, August 24th 2016, 11:18am

that doesnt work even sending the, tons of time still waiting for months

  • Go to the top of the page
  • Activate Facebook

Lilpwnd

Retired Teammember

  • "Lilpwnd" is female

Posts: 921

Date of registration: Nov 26th 2015

Location: UK

Occupation: Eating sweets

Thanks: 696

  • Send private message

4

Wednesday, August 24th 2016, 11:29am

Are you sending enough info? Maybe you just not providing enough of information to support and then cannot check it?

  • Go to the top of the page
  • Activate Facebook

  • "glingsta" started this thread

Posts: 202

Date of registration: Dec 13th 2015

  • Send private message

5

Wednesday, August 24th 2016, 8:46pm

i send u also ticketnumbers a while ago
i send them screenshot and date and time when happened.

how much more info can u send?

it's not that hard to check of give rewards.

if they can send free tickets who lost in chaotic waste the next day.

and support could send me the gold from recharge but not the card same time and than still waiting for the cards and goodies.

i think i deserve some compensation also for the things i miss hereby like some gl cards free silver , awakened fragments like demon, angels and go so on
so many trrouble when good event for big recharge than always something.

ban so others can boost in past.
but never ban a person who use another whale accaunt even that whale admitt this person use his accaunt to boost.
never done something .

just saying a lot of things what really unfair.
and no compensation at all

wife banned no reason for a week while all others unbanned in less than 24 hours.

things that i aint yet vip 10+
only vip 9 because all those things.
never ever get any compensation no wonder many more dont whale anymore too.

  • Go to the top of the page
  • Activate Facebook

Ley

Good

Posts: 47

Date of registration: Apr 29th 2016

Location: Croatia

Occupation: Content Marketing

Thanks: 3

  • Send private message

6

Friday, August 26th 2016, 11:31am

Sounds like the same issue I am having in my thread. Have an issue, Lilpwnd says to pm her, do so and nada. Post pictures of the problem and even Demadrend skips it for another topic. They just want the money, nothing else matters.

There is absolutely no reason to support a game that doesn't support you.
  • Go to the top of the page
  • Activate Facebook

  • "glingsta" started this thread

Posts: 202

Date of registration: Dec 13th 2015

  • Send private message

7

Sunday, August 28th 2016, 10:52am

lilpwnd can u poke the people in support its ridicilus still have to wat ofr wrath and goodies
and still 2 times black opal fragments and the others.


better let them give me blackopal for it and silver than i dont care about fragment waiting over 6 months.

how hard is to send a wrath if they know i recharge they give gold
just one click send wrath

this is a joke

  • Go to the top of the page
  • Activate Facebook

Conor

Epic

  • "Conor" is male

Posts: 264

Date of registration: Dec 9th 2015

Location: UK

Occupation: Work/Student

  • Send private message

8

Sunday, August 28th 2016, 6:54pm

''Better let them give me blackopal for it and silver than i dont care about fragment waiting over 6 months.''

What do you mean by this?

1) Send you a full Black Opals and Silver
2) Send you Black Opal Fragments and Silver but not the Non Elite Fragments

Just curious, I know English isn't your main language so I'm just asking (Feel free to answer with 1 or 2 lol)

The Truth Shall Set You Free!

It's Better To Say Nothing, Than Say Something You'll Regret!
  • Go to the top of the page
  • Activate Facebook

Lilpwnd

Retired Teammember

  • "Lilpwnd" is female

Posts: 921

Date of registration: Nov 26th 2015

Location: UK

Occupation: Eating sweets

Thanks: 696

  • Send private message

9

Monday, August 29th 2016, 9:36am

Well I'm not the one responsible for this how Support is working... I cannot force them to answer you or do anything about it...
Just send to them ticket once more with all info you have about your problem, this is the only solution I can give you

  • Go to the top of the page
  • Activate Facebook

1 registered user thanked already.

Users who thanked for this post:

CheyChey (29.08.2016)

  • "glingsta" started this thread

Posts: 202

Date of registration: Dec 13th 2015

  • Send private message

10

Monday, August 29th 2016, 1:25pm

about fragments i send more than 10 times

about wrath i send 3 times

how much must i send?

  • Go to the top of the page
  • Activate Facebook

Similar threads